Step 1: Browse Products
Visit the homepage or use the site’s menu to explore product categories (e.g., T-shirts, Hoodies, Tops).
Use filters (such as size, color, price, or fabric) to narrow down options based on your preferences.
Click on individual products to view detailed information, images, sizes, and prices.
Step 2: Select Items
On the desired product’s page, choose your size, color, or any other options available.
Review the product description, material, and care instructions if needed.
Click the “Add to Cart” or “Buy Now” button to add the selected item to your shopping cart.
You can continue browsing and adding more products as needed.
Step 3: View Cart & Edit Selections
Click the shopping cart icon, typically located at the top right corner of the page.
Review the items in your cart; update quantities or remove items as required.
Once ready, click the “Proceed to Checkout” or “Checkout” button.
Step 4: Enter Shipping and Billing Information
Fill in your shipping details, including address, contact number, and preferred shipping method.
Enter billing information as required, or select a saved payment method if you have an account.
Step 5: Review Order & Payment
Double-check your order summary, shipping details, and payment amount.
Apply any available promo codes or discounts.
Select your preferred payment option (e.g., credit/debit card, UPI, net banking, wallet).
Step 6: Complete the Purchase
Click “Place Order” or “Pay Now” to finalize your purchase.
After successful payment, you’ll receive an order confirmation on the website and via email with the details and estimated delivery date.
We offer a variety of secure and convenient payment options to make your shopping experience seamless:
Credit Cards:
Visa, MasterCard, American Express, and RuPay
Debit Cards:
All major Indian and international banks
UPI & Net Banking:
Pay directly from your bank account using UPI or net banking options
Mobile Wallets:
Paytm, Google Pay, PhonePe, and other leading mobile wallets
Cash on Delivery (COD):
(If applicable) Pay at your doorstep upon delivery
All transactions are processed securely. If you need help with a specific payment method, our customer support team is here to assist!
Return & Exchange Policy
Return Window:
Returns are accepted within 7 days of delivery. Please ensure you request a return within this period.
Return Shipping:
A flat return shipping fee of ₹50 will be deducted from your refund amount.
Eligible Returns:
Products must be unused, in original condition, and with all tags intact.
Returns will not be accepted for items that are:
Worn
Washed
Damaged after delivery
Refund Process:
Once your return is received and approved for eligibility,
refunds are processed within 3–5 business days, minus the ₹50 return shipping charge.
The refund will be credited to your original payment method.
How to Initiate a Return
Contact our customer support team or visit the returns section on our website within 7 days of receiving your order.
Provide your order details, reason for return, and product images if requested.
We will review your request and provide you with return instructions.
Pack the item securely with all original tags and packaging.
Ship the product as per the instructions provided.
Once we receive and inspect the item, we will process your refund within 3–5 business days.
If you have any questions or need assistance, our customer support team is here to help!
After placing an order:
Customers will receive an order confirmation email with their order number and details.
Tracking from your website:
Log in to your account on the website.
Go to the Order History or My Orders section in your account dashboard.
Find the relevant order to view its current status (e.g., Processing, Shipped, Delivered).
Tracking numbers:
Once the order is shipped, a tracking number and tracking link will be provided in both your order history and a separate shipping confirmation email.
Click on the tracking link or copy the tracking number to the courier’s website to view real-time shipment updates.
Guest Checkout:
If you checked out as a guest, check your shipping confirmation email for the tracking link and instructions.
Support:
If you need any help or if your tracking information isn’t updating, reach out to customer support with your order number for assistance.
| Size | Chest (inches) | Shoulder (inches) | Length (inches) | Sleeve Length (inches) |
|---|---|---|---|---|
| XS | 34–36 | 16–17 | 25–26 | 23–24 |
| S | 36–38 | 17–18 | 26–27 | 24–25 |
| M | 38–40 | 18–19 | 27–28 | 25–26 |
| L | 40–42 | 19–20 | 28–29 | 25–26 |
| XL | 42–44 | 20–21 | 29–30 | 26–27 |
| XXL | 44–46 | 21–22 | 30–31 | 27–28 |
Eligibility:
Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled but may be eligible for return according to our return policy.
How to Cancel Your Order:
Log in to your account on our website.
Go to the Order History or My Orders section.
Select the order you wish to cancel.
Click the Cancel Order button (if the option is available).
Confirm your cancellation request.
For Guest Orders:
If you checked out as a guest, please contact customer support immediately with your order number and details to request cancellation.
Refunds:
If your order is successfully cancelled before shipping, a full refund will be processed to your original payment method within 3–5 business days.
Important:
If your order has already shipped, you may initiate a return after delivery by following our returns process.
We are committed to keeping your personal and payment information safe every time you shop with us.
Our website uses SSL (Secure Socket Layer) encryption to protect all data transmission. This means any information you enter—such as your name, address, or card details—is securely encrypted and cannot be intercepted by third parties.
Additionally:
All payment transactions are processed through highly secure, PCI-compliant payment gateways.
We do not store your complete credit or debit card details on our servers.
Your personal information is never shared or sold to third parties.
We continuously monitor our site and update our security protocols to ensure the ongoing protection of your data.
You can shop with confidence knowing your privacy and security are our top priority. If you have any questions about how we protect your information, please contact our support team.
Customer Support
Email: support@skoof.in
Phone: +91-8112968112
Operating Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
Our team is here to assist you with any questions regarding orders, returns, sizing, or general inquiries. Please feel free to reach out—your satisfaction is our priority!
Offer care instructions for different types of clothing materials, such as washing and drying guidelines.
Our Sustainable & Ethical Practices:
Responsibly Sourced Materials:
We use high-quality, eco-friendly fabrics such as certified organic cotton and recycled polyester blends. Our materials are chosen to minimize environmental impact and support long-term sustainability.
Ethical Production:
All manufacturing partners follow fair labor practices, providing safe working conditions, fair wages, and respecting workers’ rights throughout the supply chain.
Reducing Waste:
We prioritize environmentally conscious production methods, reducing fabric waste and using recyclable packaging wherever possible.
Transparent Sourcing:
We believe in transparency and traceability. We choose suppliers who share our values of ethical treatment, environmental responsibility, and quality.
Continuous Improvement:
Our team constantly explores new ways to lessen our footprint—from innovative sustainable fabrics to improved logistics and community-driven initiatives.
By choosing our brand, you support responsible fashion that makes a difference. Thank you for joining us on our journey toward a more sustainable and ethical future!
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